SAFETY COMES 
FIRST

OUR POLICY

SAFETY SMART :
BEFORE WE START

High Terrain embraces Safety in all facets of our operation. The High Terrain Safety Management System (SMS) complies with United Nations, ICAO Annex 19, Civil Aviation Authority requirements for an Operator, an industry leading undertaking in Canada.

This standard of SMS far exceeds Transport Canada requirements, facilitates international compliance and fosters the ability to undertake foreign contracts.​

High Terrain management understands that any policy, procedure, or regulation is inherently imperfect, and in need of continuous evaluation and improvement. At all levels of the company, we are actively reducing risk to as low as reasonably practicable, on a continuous cycle, ensuring decisions are based on real-world company and industry focused evidence. The core management system of High Terrain embraces and indeed, centers around safety.

SMS CORE

Safety Culture

All staff and clients are able to identify our progressive safety culture in order to have clarity around their own accountability and the accountability of others. Our culture is one where our people instinctively gravitate toward doing things the safest way. By implementing our risk and safety management program it creates momentum towards a sustainable safety culture

Leadership & Innovation

Risk management make up the cornerstone of our practices. Our goal is nothing less than being a leader in the VFR industry to the global leader in specialized VFR rotary wing industry. Through innovation, integrity and commitment, we invite our clients and industry partners to share in our belief and participate in our approach. This includes our unique collaborative project risk management planning and execution.

Risk Managment

Develop and adopt a proactive approach for the identification, assessment and management of risk through the implementation of a corporate risk management framework, program and system. This formalized approach will enable us to minimize risk to as low as reasonably practical while offering a superior product and service to our client base.

Continuous Improvement

We make sure that our processes are documented, measured and evaluated. This co-operative effort allows managers and clients to see our performance and help improve processes as required. Our staff understand that continuous improvement means providing feedback and participating in developing processes that meet the field requirements to get the work done with the lowest possible risk and the highest confidence of success.

High Terrain Management understands that any policy, procedure, or regulation is inherently imperfect, and in need of continuous evaluation and improvement. At all levels of the company, we are actively reducing risk to as low as reasonably practicable, on a continuous cycle, ensuring decisions are based on real-world company and industry focused evidence. The core management system of High Terrain embraces and indeed, centers around safety.

The High Terrain SMS measures risk, processes, and the success and/or failures of change. For us managing safely isn’t just a business process, or a system piggy-backed on "normal" operations, it’s a different way of doing business.​

A key piece of governance for a successful SMS is a Safety Policy, owned by the Accountable Executive, implemented and enforced by all levels of management and clear to all staff. A just culture, unshakable in practice, is fundamental to a successful non-punitive reporting system. The security to report, and affect, the company and its operations, with impunity fosters a positive and ever-improving safety culture.

High Terrain consults with leaders in Aviation Human Factors for training. refinement of critical policy, and guidance materials related to safety management. No policy is ever settled in a truly vibrant SMS.